Articles

Exercise

Gabriel Randa was Mr. Target Heart Rate. Every day after work, he dutifully trucked to his health club to climb the stair exercise machine, jog on the treadmill and pedal up “huge inclines” on the stationary bike.

Trouble was, he was hugely bored and began to dread the gym.

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With organizations, leaders and individuals so fervently focused on the bottom line, it’s easy to ignore “softer” goals, such as listening well. All that touchy-feeling stuff is a waste of my time, you might say or think.

On the contrary! A focus on listening can lead...